FELVARIONEX Returns Policy

Thank you for shopping at FELVARIONEX. Our commitment is to ensure a fulfilling shopping experience. If you are not entirely satisfied with your purchase, we're here to assist you with the return process.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• The product must be unused and in the same condition that you received it.
• It must also be in the original packaging.
• Proof of purchase or receipt is required for all returns.

Non-returnable Items

Certain types of items cannot be returned, including perishable goods, custom products, and personal care goods. Please get in touch if you have questions concerning your specific item.

Return Process

1. To initiate a return, please contact our customer service team at returns@felvarionex.com.
2. After approval, you will receive instructions on how to proceed with the return.
3. Ensure items are securely packaged to prevent damage during shipping.
4. Ship the product back to us at the address provided by our team.

Refunds

Once we receive your return, we will inspect the item and notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at exchanges@felvarionex.com.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

For further inquiries, please contact us at support@felvarionex.com.